The range of operating services provided by us has one objective, which is, to maximise customer’s profits. Managing machines specific to sites achieve this. We constantly monitor the performance of the machines to ensure you are maximising your profits.

All potential customers receive a no obligation, professional site survey. This enables account managers to gain an understanding of your business, its trading patterns and the recent performance of machines on site. On the basis of this, and their knowledge of the market, the account manager will recommend a mix of product tailored to the business environment

Collection Service

We are able to provide you with a bespoke collection service from a fully reconciled collection using industry standard pre-printed collection dockets to a simple invoiced rental collection service.

Field Engineering Service

Our team of engineers are on call 7 days a week. On average all breakdowns are repaired within 2 hours. Put this together with our Fix First Time policy and our customers "down time" is minimised thereby maximising the playing time. There is a constant supervision of all service calls which are all recorded on our computerised service system. Fault rates and down time are continually monitored.

We have a 24 hour telephone coverage with calls being placed out of office hours being paged immediately to our field staff via our telephone answering system.

Security

All machines are fitted with anti fraud coin mechanisms. Where we carry out a full collection service all the locks are from our own master suite and following every collection a cash to meter reconciliation is carried out.

All our staff carry an identification card including their photograph confirming their employment with our Company